We take the greatest care with the manufacturing and finishing of our products. However, if you notice a manufacturing defect, we invite you to contact us via the "Contact" link at the bottom of the page, attaching photos of the defect. We will find

<p>We take the greatest care with the manufacturing and finishing of our products. However, if you notice a manufacturing defect, we invite you to contact us via the &quot;Contact&quot; link at the bottom of the page, attaching photos of the defect. We will find a solution very quickly!</p>

What should I do if my item is defective?

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Questions about our eco-friendly fabrics, fits, or garment care? Find our detailed size guides and all our tips on how to care for your Olow clothing so that your pieces last for years to come.

Clothing

How can I track my order ?

How much does shipping cost ?

Shipping and delivery

How can I cancel my order ?

How can I make a return ?

How long does a refund take?

Can I return my item to a physical store?

Is pick-up point delivery available for exchanges?

Are shipping fees refunded for returns?

Exchanges and Refunds